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Terms of Service

Welcome to aehrqilco.com.
By accessing or using this website and its related services, including placing an order, you agree to be bound by the following Terms of Service and all policies referenced on this website.

If you do not agree with any part of these terms, please do not use our services.

1. General Conditions

These Terms of Service govern your use of aehrqilco.com.
This agreement does not establish any partnership, employment, agency, or cooperative relationship between you and us, nor does it authorize you to act on our behalf.

We reserve the right to update, modify, or replace any part of these Terms of Service, as well as related policies (including Privacy Policy, Shipping Policy, and Return Policy), at any time. Updated terms will be effective immediately upon posting on the website.

2. Intellectual Property

All content on aehrqilco.com, including but not limited to text, images, graphics, videos, audio, logos, and software, is protected by intellectual property and copyright laws.

  • Content is provided for personal and non-commercial use only.

  • You may not copy, reproduce, distribute, sell, license, or exploit any content without prior written permission.

  • Unauthorized use may result in civil or criminal liability.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, and information on this website are accurate and up to date. However, we do not guarantee that all content is completely error-free.

If a product received does not match its description, please refer to our Return & Exchange Policy for resolution.

4. Pricing & Currency

  • All prices displayed on this website are in Singapore Dollars (SGD) unless otherwise stated.

  • By placing an order, you agree to pay the price shown at checkout.

  • In the event of a pricing or description error, we reserve the right to correct the error and will contact you to reconfirm or cancel the order.

  • If we are unable to reach you, the order may be canceled and refunded.

5. Order Acceptance

After you place an order, you will receive an order confirmation email acknowledging receipt.
This confirmation does not constitute acceptance of your order.

A contract between you and aehrqilco.com is formed only when the order has been shipped and a shipping confirmation is issued.

We reserve the right to refuse or cancel any order at our discretion, including but not limited to the following reasons:

  • Product unavailability or quality concerns

  • Incorrect pricing or product information

  • Failure to obtain payment authorization (including COD verification)

  • Suspicion of fraudulent or abusive activity

  • Failure to meet purchase eligibility requirements

If an issue arises, our customer service team will contact you when necessary.

6. Delivery & Risk Transfer

  • Estimated delivery times are provided for reference only and are not guaranteed.

  • Risk of loss or damage passes to you once the order is delivered and signed for.

  • If the recipient is not the original purchaser or the order is a gift, the signature of the recipient is considered valid proof of delivery.

  • We reserve the right to update delivery arrangements and policies when necessary.

7. Returns & Refunds

Returns and refunds are governed by our Return & Exchange Policy, which forms part of these Terms of Service.

Key points include:

  • Return requests must be submitted within 7 days of receipt.

  • Returned items must be unused, complete, and in original packaging.

  • Shipping fees are non-refundable unless the return is due to a confirmed product defect.

Please review the Return & Exchange Policy carefully before requesting a return.

8. Customer Rights

Nothing in these Terms of Service is intended to limit or exclude your statutory rights under Singapore law.

9. Limitation of Liability

  • Opinions expressed by third parties, suppliers, or partners do not necessarily reflect our views.

  • We do not guarantee that the website or servers will be free from viruses or harmful components.

  • Users are responsible for installing appropriate security and antivirus software.

  • We are not liable for delays or failures caused by events beyond our reasonable control, including but not limited to weather conditions or logistics disruptions.

10. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Website: https://www.aehrqilco.com
Email: service@aehrqilco.com